Effective Date: December 3, 2024

 

Welcome to DOBRA (“we”, “our”, “us”). By accessing or using our website www.dobradecor.com ("site") and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions (the “Terms”). Please read these Terms carefully before using the Site.

 

1. General Information

DOBRA is an online retailer offering a wide selection of home decor products. We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the Site after such modifications will constitute acceptance of the new Terms.

 

2. Products and Availability 

While we make every effort to provide accurate descriptions and images of our products, colours, dimensions, and details may vary slightly due to monitor settings, lighting, or manufacturing processes. All products are subject to availability, and we reserve the right to limit quantities of any items or refuse orders at our discretion. Prices and product availability may change without notice.

 

3. Account Registration and Security

To shop on our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and keep your account information up to date. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. If you suspect any unauthorized use of your account, please contact us immediately.

 

4. Order Processing and Payment

By placing an order through our Site, you are offering to purchase the selected items under these Terms. We reserve the right to accept or decline any order for any reason, including availability, pricing, or errors in the order details. All payments are processed securely via Wix Payments and must be made in full at the time of purchase. We accept all major credit cards, Paypal, Google Pay and Apple Pay.

 

5. Shipping and Delivery

We offer free shipping and delivery on all orders. Shipping fees and delivery times will vary depending on the destination and shipping method selected. Once your order has shipped, you will receive a confirmation email with tracking information. We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances beyond our control.

 

6. Returns and Exchanges

We want you to be happy with your purchase. If you are not satisfied with your order, you may return eligible items within 14 days of receiving your order. Items must be unused, undamaged, and in their original packaging. Some products, such as custom orders or clearance items, may not be eligible for returns. Please refer to our Return Policy Page for further details.

 

7. Cancellations 

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be able to be cancelled.

 

8. Intellectual Property

All content on our Site, including but not limited to text, images, graphics, logos, designs, and product names, is the property of DOBRA and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express permission.

 

9. Limitation of Liability

To the maximum extent permitted by law, DOBRA will not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products, website, or services. We make no warranties or representations regarding the accuracy, completeness, or reliability of any content on the Site.

 

10. Privacy and Data Security

Your privacy is important to us. Please refer to our Privacy Policy Page to learn about how we collect, use, and protect your personal information. By using our Site, you consent to the practices outlined in our Privacy Policy.

 

11. Prohibited Uses

You agree not to use our Site for any unlawful purpose or in a way that could damage, disable, or impair the Site. You may not attempt to gain unauthorized access to our Site, server, or any connected systems.

 

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising from or related to these Terms will be resolved exclusively in the courts located in British Columbia, Canada.

 

13. Contact Us 

If you have any questions about these Terms and Conditions, please contact us at: admin@dobradecor.com